Put simply, what we do is advise, serve and offer our clients the best solutions for their kitchen. We provide multiple services within the industry, from consultancy, full design and technical support to procurement and commissioning, all of which aims to fulfill and often exceed the needs and ambitions of our customers.
- Concept
- Consultancy
- Full design
For all your clarifications and requests please send us e-mail to:
Aline Doumany : a.doumany@pro-kitchen.com
Nancy Massaad : n.massaad@pro-kitchen.com
Marie Reine Antou n : m.antoun@pro-kitchen.com
Moreover we attempt to provide the best after-sale services handled by a perfectly well trained engineering team.
- Transportation and on-site delivery
- Technical support
- Installation and commissioning
- End-user training
- 1-year warranty
- Parts and labor
- 24-hour maintenance services
Our customer service team is on call 24hours a day, 7days a week, so feel free to call us:
For any spare parts orders inquires, please dont hesitate to contact our technical department:
j.hobeika@pro-kitchen.com
Trust us to contact you and follow-up on the delivery schedule.
Brief History
Established in 1997, PRO KITCHEN S.A.L., became a leading company specialized in furnishing, installation and servicing of industrial kitchen equipment and machineries.
At PRO KITCHEN, we provide a wide range of services, ranging from initial project studies to consultancy, from installation and project implementation to after-sale and maintenance services.
Due to its high reputation and recognized professionalism, PRO KITCHEN became the exclusive agent of many well known American, French, German, Italian and Swiss brands of robust industrial food services' equipments, such as Refrigerators, Freezers, Ovens, Fryers, Dishwashers, Coffee machines, Etc...
With over 40 highly trained and dedicated employees, PRO KITCHEN is now supplying food service equipments and industrial laundries for over 20 countries, with an international sales turnover increasing by 200% in 2008.
In our continuous aim to grow, we have established two sister companies, one in Sudan, PRO-CONCEPT http://www.pro-conceptsudan.com/ and another one in KSA, Saudi PROKITCHEN LTD.
Mission
"PRO KITCHEN's aim is to deliver the best quality of food industry machineries and services to meet the customers' needs, and to offer them a more satisfying quality of life."
Principles
Our success is guided by our core principles:
* Quality comes first.
* Customer satisfaction is our daily bread and inspiration.
* Continuous improvement to meet and exceed clients' expectations.
* Trust and respect between team members.
* Partnering with suppliers and subcontractors.
* Never compromising on integrity.
* Honesty is the key to success.
* Teamwork is our paradigm.